Shipping & Returns

Free Shipping: On all orders over $125 CAD. No code needed — it applies automatically at checkout.

Standard Shipping: $15 CAD flat rate for orders under $125.

Processing Time: Orders are processed within 1–2 business days (Monday–Friday, excluding Canadian holidays).

Delivery Estimates: 3–7 business days across Canada. Ontario and GTA orders often arrive in 2–4 business days.

Shipping Carriers: We use Canada Post and select courier partners depending on your location.

Tracking: You'll receive a shipping confirmation email with tracking number once your order ships.

30-Day Free Returns: We offer free returns within 30 days of delivery on all unwashed, unused items in their original packaging.

How to Start a Return: Email returns@khwab.ca with your order number. We'll send you a prepaid return label.

Refunds: Processed within 5–7 business days of receiving the returned item. Refunded to your original payment method.

Exchanges: We're happy to exchange for a different size or colour. Just mention this in your return email.

Non-Returnable Items: Items that have been washed, used, or are not in original packaging cannot be returned. Sale items are final sale.

If you receive a damaged or incorrect item, please email us at admin@khawabhome.com within 7 days of delivery with a photo. We'll make it right at no cost to you.