FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Orders to Canada typically arrive within 5–10 business days. US orders take 7–14 business days. International orders may take 10–21 business days depending on your location.

Do you offer free shipping?

Yes! Standard shipping is free on all orders within Canada. US and international orders are shipped at a flat rate.

Can I track my order?

Yes. Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way.

Do you ship internationally?

Yes, we ship to the United States and select international destinations including the UK, Australia, UAE, Germany, France, India, and more.

Products

What is included in a sheet set?

Each 4-piece Khawab Home sheet set includes one fitted sheet, one flat sheet, and two pillowcases — everything you need for a complete bed.

What sizes do you offer?

We offer Twin, Double, Queen, and King sizes across all our sheet sets.

How do I care for my sheets?

Machine wash cold on a gentle cycle. Tumble dry low. Do not bleach. Remove promptly from dryer to reduce wrinkles. With proper care, your Khawab Home sheets will stay soft and vibrant wash after wash.

Will the colour look exactly like the photo?

We do our best to photograph our products accurately. However, colours may vary slightly depending on your screen settings and lighting conditions.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery on unused, unwashed items in their original packaging. Please visit our Refund Policy page for full details.

What if my order arrives damaged?

We're sorry to hear that! Please contact us at admin@khawabhome.com with a photo of the damage within 7 days of delivery and we will make it right.

Still have questions?

Reach out to us at admin@khawabhome.com and we'll get back to you within 1–2 business days.