Frequently Asked Questions

Have a question about Khawab Home? We've got you covered. Browse the answers below, or contact us if you need more help.

About Our Products

What is included in a Khawab Home sheet set?

Every Khawab Home 4-Piece Sheet Set includes:

• 1 flat sheet
• 1 deep pocket fitted sheet
• 2 pillowcases

You get a complete set — no need to buy pillowcases separately.

What sizes do you offer?

Our sheet sets are available in Twin, Double, Queen, and King. All sizes are designed to fit standard Canadian and North American mattresses.

What colours are available?

We offer a wide range of colours including White, Cream Ivory, Light Blue, Aqua Mint, Steel Blue, Navy Indigo, Slate Teal, Dark Teal, Burgundy, Plum, Chocolate, and Black. We're also adding printed sheets and comforters to our collection — stay tuned!

Are the sheets soft? How do they feel?

Our sheets are designed to feel soft from the very first wash — and they only get softer over time. The fabric is smooth, breathable, and gentle on your skin, making them comfortable for all seasons.

Will the fitted sheet stay on my mattress?

Yes. Our fitted sheets feature a deep pocket design with strong elastic all the way around the edges. They're built to stay securely on your mattress all night — even if you use a mattress topper.

Are the sheets wrinkle-resistant?

Our sheets are naturally wrinkle-resistant. If you take them out of the dryer promptly and spread them on the bed while still warm, they'll look smooth without ironing.

Do the colours fade after washing?

Our sheets are made to hold their colour through regular washing. We recommend washing in cold water and tumble drying on low heat to preserve the colour and softness for as long as possible.

Care Instructions

How do I wash my Khawab Home sheets?

It's simple:

• Machine wash cold with similar colours
• Tumble dry on low heat
• Do not bleach (unless white)
• Do not dry clean

Avoid washing with rough fabrics like denim or towels, as they can cause pilling over time.

Can I bleach the white sheets?

Yes — our White sheet sets can be safely bleached if needed, making them easy to keep bright and fresh over time.

Shipping & Delivery

Do you offer free shipping in Canada?

Yes! We offer free standard shipping across Canada on all orders. No minimum purchase required.

How long does delivery take within Canada?

Standard shipping within Canada typically takes 5–10 business days depending on your location. Remote areas may take a little longer.

Do you ship internationally?

Yes, we ship internationally to the United States, United Kingdom, UAE, Australia, Pakistan, India, and many more countries. International shipping rates and timelines will be calculated at checkout.

Will I get a tracking number?

Yes. Once your order ships, you'll receive an email with your tracking information so you can follow your package every step of the way.

Orders & Returns

Can I cancel or change my order after placing it?

If you need to change or cancel your order, please contact us as soon as possible at admin@khawabhome.com. We'll do our best to help before your order ships.

What if I receive a damaged or incorrect item?

We're sorry to hear that! Please contact us within 7 days of receiving your order with a photo of the issue, and we'll make it right — either with a replacement or a full refund.

Do you accept returns?

Yes. If you're not satisfied with your purchase, please reach out to us within 30 days of delivery. Items must be unused and in their original packaging to qualify for a return. Please contact us at admin@khawabhome.com to start the process.

How long does a refund take?

Once we receive and inspect the returned item, refunds are typically processed within 5–7 business days back to your original payment method.

Payments

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as Apple Pay, Google Pay, and Shop Pay for fast, secure checkout.

Is it safe to enter my payment information on your site?

Absolutely. Our store is secured with SSL encryption and powered by Shopify Payments — one of the most trusted e-commerce payment platforms in the world. Your information is never stored or shared.

Still Have Questions?

We'd love to hear from you. Reach us at admin@khawabhome.com and we'll get back to you within 24 hours.